CHECKING INTO THE KENNEL

When arriving to check-in please park in the large asphalt parking lot located at 9172 East K Ave. Please enter the kennel reception room through the OFFICE ENTRANCE.

Because our kennel is very open, clients that arrive to drop-off or pick-up boarding dogs will frequently see staff members engaging in activities such as cleaning and disinfecting, exercising or obedience training dogs, teaching private lessons, and teaching classes. We also frequently hire independent contractors to help us to maintain the grounds. All staff members and individuals on the premises are not qualified to check clients in and out, so please be sure to enter the reception area through the OFFICE ENTRANCE. A doorbell will automatically sound when the OFFICE ENTRANCE door is opened and a qualified staff member will immediately service you.

Again, please remember to leash your dog before you let him/her out of your car. It is also important that the leash be attached to a properly fitted collar. A flat collar must fit snug around the dog’s neck. You should be able to place only two fingers between your dog’s neck and collar. The collar must not be so loose that it pulls over your dog’s head. It is also important that the collar contain your dog’s tags. The law requires that your dog be licensed and that his current tags be securely attached to the collar.

We also recommend that you take your dog for a brief potty walk as soon as you get him/her out of your vehicle. The designated dog walk area is conveniently located next to the parking area.

Our boarding services are computerized with state-of-the-art boarding kennel software. The kennel software enables us to keep accurate records of all of our boarding clients important information. It also helps us to book reservations, accurately calculate charges, and streamlines arrival (check-in) and departure (check-out) activities. When checking in please be prepared to verify the scheduled departure date, the name of your veterinarian's clinic, and your dog’s name, age, and breed. Also, please provide us with feeding guidelines, a contact telephone number (where you can be reached), your dog's medication schedule (if applicable), and indicate which Special Services you would like for us to provide for your dog. Please be sure to thoroughly read, sign, and date the boarding agreement.

Please check our kennels Policies and Hours before you board your pet with us. We strive to develop and maintain an excellent relationship with our clients. This relationship must be built on mutual respect and consideration.

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